Privacy Policy

Last Updated: October 28, 2024

Introduction

Janicare Inc. ("we," "us," or "our") respects your privacy and is committed to protecting the personal information of our clients, customers, and website visitors in compliance with Canadian privacy laws, including the Personal Information Protection and Electronic Documents Act (PIPEDA). This Privacy Policy outlines how we collect, use, disclose, and protect your personal information when you visit our website or subscribe to our email communications.

By using our website or providing your personal information, you consent to the practices described in this Privacy Policy.

1. Information We Collect

Janicare Inc. collects only limited personal information as required to provide our services, manage email subscriptions, and respond to customer inquiries. The information we collect includes:

Contact Information: Name, email address, and phone number (when provided directly by you for contact or subscription purposes).
Customer Information: Any details you provide regarding your office cleaning needs, business requirements, or other relevant details for us to fulfill service requests.

Our website does not use e-commerce functionalities or collect financial or sensitive personal data. No personal information is collected without your knowledge and consent.

2. How We Use Your Information

Janicare Inc. uses personal information only for the purposes for which it was collected or as otherwise consented to by you. Specifically, we may use your information to:

Send you email updates and newsletters if you have subscribed
Respond to inquiries about our cleaning services
Process and fulfill service requests and provide customer support
Improve our website and user experience through aggregated, non-personal analytics data

3. Disclosure of Information

Janicare Inc. does not sell, lease, or trade your personal information to any third parties. We may disclose personal information in specific situations where required by law or with your explicit consent.

4. Security of Your Information

We rely on our website hosting provider to implement standard security measures that protect the personal information collected through our website. While we take reasonable steps to protect your information, please be aware that no online data transmission or storage is entirely secure.

5. Retention of Personal Information

Janicare Inc. retains personal information only for as long as necessary to fulfill the purposes for which it was collected or as required by law. Afterward, we securely dispose of or anonymize the data.

6. Your Rights

Under Canadian privacy laws, you have the right to:

Access and update your personal information
Withdraw your consent to receiving marketing emails
Request deletion of personal information, subject to legal or contractual obligations

To exercise these rights, please contact us at the details provided below.

7. Cookies and Website Analytics

Our website may use cookies to enhance your browsing experience, but these cookies do not collect or store personal information. Aggregate, non-personal analytics may be collected to help us improve our website functionality.

8. Updates to This Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. Any updates will be posted on our website with a revised effective date.

9. Contact Us

If you have questions or concerns about this Privacy Policy or our data practices, please contact us via our contact form.

Janicare Inc.
Georgetown, Ontario